Security training & contracted personnel

Training that transfers to the job, and site cover you can plan around

I-Secure Services (ISS) Ltd delivers practical security training and supplies contracted personnel to organisations across the United Kingdom. Every programme is written around the premises, the shift pattern and the duties your staff actually face — not a fixed catalogue.

What we deliver

  • Training programmes with written modules and assessed outcomes
  • Contracted officers matched to the duties your site requires
  • Shift records, incident reports and training logs for every engagement
  • Arrangements reviewed and adjusted as your operation changes

What we do

Four areas of work, one standard of delivery

Each piece of work is scoped in writing, briefed to the people delivering it, and recorded so you can see exactly what has been covered.

Security training session in a classroom, trainer working through shift patterns

Security Training Programmes

Structured modules covering the practical knowledge staff need on site, taught in plain language with time set aside for supervised practice.

  • Modules mapped to the duties on your site
  • Sessions scheduled around your shift patterns
  • Scenario exercises with assessed outcomes
  • Completion records issued to every learner
View Training Courses
First aid practice with chest compressions on a training manikin

Workplace Readiness

Learners rehearse the situations they will actually meet, then are assessed against criteria agreed with their manager before anyone is deployed.

  • Role-specific skills for reception and patrol duties
  • Supervised drills before going live
  • Assessment against criteria agreed in advance
  • Written feedback passed to line managers
View Training Courses
Fire evacuation drill assembling staff at the muster point

Contracted Security Personnel

We agree staffing levels, shift patterns and reporting lines before anyone is deployed, then brief each officer on your site and your expectations.

  • Officers matched to your stated requirements
  • Shift patterns agreed before deployment
  • Structured handover at every change of shift
  • Named contact for anything raised on site
View Contracted Cover
CCTV control room operator monitoring camera feeds overnight

Site Security Arrangements

Where a client needs more than staffing, we scope an arrangement around the premises and review it as requirements change.

  • Requirements reviewed with your team
  • Arrangements scoped to the premises
  • Deployment planned around your operations
  • Periodic review and adjustment
Talk To Us

How we are set up

What clients notice first

Scoped

What a course or a deployment covers is set out in writing before any work begins.

Documented

Attendance, assessment outcomes and shift records are kept for every engagement.

Briefed

Officers receive a site briefing before their first shift, not on arrival.

Reviewed

Feedback from learners and clients shapes what we deliver the next time round.

Shift handover briefing before a deployment begins

Training

Courses written for the sites your staff work in

Programmes are put together after a short conversation about your premises, your shift pattern and the situations your team actually faces. That is what decides the modules — not a fixed catalogue.

Every session closes with something written: what was covered, how each learner performed against the criteria we agreed with you, and where further practice would be worthwhile.

  • Modules agreed with you before delivery
  • Assessed outcomes rather than attendance alone
  • Written records passed to line managers
  • Refresher sessions available as duties change

Process

How a course or a deployment comes together

Five steps, and something written at the end of each one.

STEP 1

Enquiry

You tell us what the site needs, who it is for and when cover is required.

STEP 2

Scoping

We set out modules, staffing levels and costs in writing for your approval.

STEP 3

Agreement

Dates, shift patterns and reporting lines are confirmed and recorded.

STEP 4

Delivery

Training is delivered, or officers are briefed and deployed to your site.

STEP 5

Review

Outcomes are recorded and the arrangement is adjusted where needed.

On site

A look at the work

Training rooms and live sites — the two settings this work happens in.

Night patrol along a service road on an industrial estate
Incident report being completed on a clipboard
Town high street in the early evening with an officer on patrol
Multi-storey car park patrol between parked cars at dusk
Outdoor training yard laid out with cones and barrier tape
Records room patrol between mobile document shelving
Gatehouse officer logging a delivery vehicle at the barrier
Event steward on the crowd barrier speaking over the radio
Entrance screening with a tray table and walk-through detector
Officer kit laid out: jacket, badge holder, torch and notebook

Operational Reporting

Reporting that tells you what actually happened on site, written by the person who was there.

  • Shift records completed by the officer on duty
  • Incidents reported the same day
  • Periodic summaries sent to a named contact
  • Client feedback logged and answered
How We Work
Two-way radio and earpiece used to keep a shift in contact

Compliance Support

We align to the processes you already work to, and keep the paperwork trail in order so nothing depends on memory.

  • Processes aligned with your own procedures
  • Records retained and retrievable
  • Training log maintained for each learner
  • Documentation handled in the format you use
Compliance & Insurance

Pricing

Indicative rates

Final figures depend on the site, the shift pattern and the number of learners. Every quote is confirmed in writing before work starts, and there is no charge for the initial scoping conversation.

Security Awareness Session

£145

Half day · up to 12 learners

  • Delivered at your premises
  • Scenario discussion and supervised practice
  • Attendance and outcome record
  • Follow-up notes for managers
Request This Service
Most requested

Workplace Readiness Programme

£185

One day · assessed

  • Role-specific modules agreed with you
  • Supervised scenario drills
  • Assessment against agreed criteria
  • Written feedback for each learner
Request This Service

Contracted Cover

From £21.50

Per officer hour · minimum 8-hour shift

  • Shift pattern confirmed before deployment
  • Officer briefed on your site
  • Structured handover between shifts
  • Named contact for escalations
Request This Service
Access card presented to a reader at a secure door

Compliance

What we say is what we can evidence

We describe what a course covers, what an officer is briefed to do, and where a client would be better served by a different specialist. Nothing further is claimed.

Insurance and certification details are confirmed in writing as part of each contract, together with the documents your own compliance team needs.

  • Scope set out in writing before work starts
  • Records kept for every course and every shift
  • Insurance details supplied under the contract
  • Boundaries stated plainly rather than glossed over

Sectors

Where we are asked to work

The same method applies whatever the premises — training first, then cover arranged around how the site actually runs.

End-of-course assessment and certificate handover

Tell us what your site needs

Send over the premises, the shift pattern and the skills your team needs. We will come back with a proposed programme or staffing arrangement, with the costs set out in writing.

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